Shipping Policy
Thank you for visiting and shopping with us. To ensure the fastest and most reliable delivery, all of our products are "Fulfilled by Amazon" (FBA). This means our items are offered by us, but packed and shipped directly to you from an Amazon Fulfillment Center.
Below are the details regarding our shipping procedures and policies:
1. Processing and Delivery Times
- Because our inventory is managed by Amazon, all Amazon standard shipping rates and policies apply to these items when shipped domestically, including free shipping on qualifying orders and premium shipping.
- When Amazon ships your order, they will indicate the carrier company, shipping date, and estimated delivery date on your Your Account page.
- Sometimes, to get your order to you faster, Amazon will send you the exact product you ordered from the inventory of another seller when it is closer to you. When this happens, you will be notified in your shipping confirmation email.
2. Free Shipping Eligibility
- Orders shipping to an eligible destination with at least the stated minimum threshold of eligible items qualify for Free Shipping by Amazon.
- Any item with "FREE Shipping" on the product detail page that is fulfilled and shipped by Amazon is eligible and contributes to your free shipping order minimum.
- To qualify, simply add the required threshold of eligible items to your Shopping Cart and proceed to checkout.
- You must enter a U.S.-eligible delivery address to select FREE Shipping; however, note that some items shipped to Alaska or Hawaii may not be eligible for FREE shipping.
- Please be aware that canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's free shipping eligibility.
3. Order Tracking
- Once your order has been dispatched from the fulfillment center, tracking your package is simple. You can track your package directly in Your Orders on your Amazon account.
4. Customer Service for Shipping Issues
- We partner with Amazon to provide you with world-class logistics. Therefore, Amazon handles all customer service and product returns for our "Fulfilled by Amazon" items.
- If your package is delayed, lost, or arrives damaged during transit, please contact Amazon Customer Service directly through your Amazon account for immediate assistance.